Legal
Terms and Conditions
These terms govern the use of Silk Signature Events’ website and services. By accessing this website or booking our services, you agree to the terms set out below.
Using Our Website and Services
Please read these terms carefully before using our website, requesting a quotation, or confirming a booking. These terms are intended to provide clarity around website use, service availability, bookings, payments, client responsibilities, and liability.
Website Use
Access and acceptable use
You may use this website for lawful purposes only. You must not misuse the website, attempt unauthorised access, interfere with its operation, or use any content in a way that infringes our rights or the rights of others.
Bookings
Quotes, reservations and payments
All quotations are subject to availability and may be withdrawn or revised until a booking is confirmed. A booking is only secured once we have confirmed acceptance and any required deposit has been received. Payment schedules, package inclusions, and event deliverables will be confirmed in writing.
Client Duties
Event information and cooperation
Clients are responsible for providing accurate event details, access information, timings, venue restrictions, and any relevant cultural or operational requirements. Delays, incomplete information, or third-party venue limitations may affect delivery and timelines.
Important Terms
Cancellations, liability and intellectual property
If you need to cancel or postpone an event, please notify us as soon as possible. Deposits and payments may be non-refundable where work has already been scheduled, materials have been ordered, dates have been reserved, or third-party costs have been incurred. Any specific cancellation terms provided in your booking documents will apply alongside these website terms.
We aim to deliver our services with reasonable care and skill. However, to the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss caused by inaccurate information supplied by the client, venue restrictions, force majeure events, supplier failures outside our reasonable control, or delays arising from circumstances beyond our control. Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
All website text, branding, imagery, and creative materials published by Silk Signature Events remain our property or are used under licence and must not be reproduced without permission.
Silk Signature Events
These terms may be updated from time to time. Continued use of the website after changes are published constitutes acceptance of the revised terms. If you have questions about these terms or would like clarification before booking, please contact our team directly.